REGISTER FOR A VIRGIN MONEY ONLINE ACCOUNT
Continuing from the previous section. In this section I will demonstrate how you register an online account for use with your virgin money pay as you go (p.a.y.g) debit card and how you login to that account in order to view your purchase statements, top-up your debit card and so on.
To register for a Virgin Money Online Account begin by going to the Virgin Money website - Type http://uk.virginmoney.com/virgin/ into safari's Address Bar edit box and then press the ENTER keyboard key to continue. On the right side of the web page that appears you will see a black menu called MY VIRGIN MONEY (Customer Sign On). Hover the mouse pointer over it, so that its menu-items become available, and then click on the PREPAID CARD menu-item.
Clicking on the PREPAID CARD menu-item (above) will take you to the login/register section of the website (Fig 1.1 below) where you then need to select your card type in the CHOOSE YOUR CARD drop-down menu. The card type corresponds to the first four digits of your virgin debit card (i.e. 5181 Mastercard, 4122 Visa or 4084 Visa).
Once you have selected your card from the CHOOSE YOUR CARD drop-down menu (above) the page will refresh whereby you then need to click on the REGISTER button, underneath the NEW CUSTOMERS heading, to bring up the Card Registration window (Fig 1.3).
The Card Registration window is a Registration (Application) Form web page that requires you to register your virgin money P.A.Y.G Debit Card Number (16 Digits), your Date Of Birth and your E-Mail Address. These are the basics. Further requirements include creating a User Name & Password for this virgin money, p.a.y.g debit card, online account login; as well as a Security Question and Security Answer just in case you forget your password and so on. Simply fill out this registration (application) form and then click on the SUBMIT button.
Once you have registered your debit card details and clicked on the REGISTER button you should see the Congratulations message (above) whereby you will then be able to login to your new Virgin Money, P.A.Y.G Debit Card, Online Account. After registration you normally proceed with the "follow-on" (post registrations) steps in order to login, but the problem with those "follow on" steps is that they don't show you the normal way of logging in; using the standard Login web page. So ignore the LOGIN TO ONLINE SERVICE button, above, because in the following example I will show you how to login from scratch - The "follow on" (post registrations) steps will naturally appear after the login web page anyway, so don't worry; No steps will be missing.
To login to your Virgin Money, P.A.Y.G Debit Card, Online Account from scratch; Begin by visiting the Virgin Money website again, at
http://uk.virginmoney.com/virgin/, just as you did when first registering your p.a.y.g
debit card (Fig 1.0 above) and then hover the mouse pointer over the MY VIRGIN MONEY (Customer Sign On) menu until you see the PREPAID CARD menu-item. Click on that
menu-item (Fig 1.0 above) to take you to the login/register section of the website (Fig 1.1 above) where you then need to select your card type in the CHOOSE YOUR CARD
Once you have selected your card from the CHOOSE YOUR CARD drop-down menu (Fig 1.1 above) that web page will refresh whereby you then need to enter the Virgin Money, P.A.Y.G Debit Card, Online Account USER NAME that you created in the Registration Form (Fig 1.3 above) and then click on the LOG IN SECURELY button (below) - When registering you clicked on the REGISTER button, but this time you need to click on the LOG IN SECURELY button after entering your virgin account USER NAME.
Clicking on the LOG IN SECURELY button will take you to the Login web page, which is also the web page that the first "follow on" step would of taken you to. On the Login web page you are asked to enter certain characters from your PASSWORD (the password you created in the Registration Form) together with your MEMORABLE ANSWER (that you also created in the Registration Form). Simply enter these details into the Login web page (below) and then click on the LOGIN button to continue.
When you are logged in to your Virgin Money, P.A.Y.G Debit Card, Online Account you will see the Home Page which details how much credit/balance you have in your account as well as showing any previous debit cards you may have had - These will be classed as: BLOCKED, which really means Void/Invalid/Expired/Cancelled. From the Home Page you can top-up your account, check statements, change details and switch tariffs amongst other things by clicking on the relevant Menu (link / tab) at the top of the Home Page.
If you want to Top-Up your account you can do so in a Post Office or you can buy an EASE E-Voucher and then enter its PIN Number and Serial Number inside the TOP-UP ACCOUNT web page; exactly as shown in the previous section. Click on the TOP-UP ACCOUNT Menu (Link / Tab) - Click on the PAY BY PAYPOINT E-VOUCHER radio (circle/dot) button - Enter the EASE E-Voucher PIN Number and Serial Number - Click on the VALIDATE button - Click on the NEXT button - Follow the simple instructions from there.
When you have finished using the virgin online account for now (i.e. you have topped up your debit card and no longer need to use the online account today), ALWAYS
REMEMBER TO LOG-OFF (Sign Out) - Get into the habit of clicking on the LOGOFF link in the top-right corner of the web page.
Hopefully you can see the benefits of having a p.a.y.g debit card. It gives extra security when paying for things online. Virgin Money are not the only company doing this. There is also Sterling Card, Tuxedo and Prime amongst others. On top of this Compare Prepaid is a dedicated website that compares prepaid cards for you.